Guidance Note on Handling Requests for Information (RFIs) from Law Enforcement

At Prestmit, we are more than just a digital assets trading platform, we are a dedicated team committed to simplicity, security and compliance. While protecting the privacy and security of our users remains our top priority, we also recognize our responsibility to comply with all applicable laws and regulatory obligations. This guidance outlines the procedures for authorised law enforcement agencies (LEAs) and competent authorities to engage with us, whether for Requests for Information (RFIs), information retrieval, or account-related actions. In line with our Terms of Service, Privacy Policy Statement, and relevant laws, we ensure seamless, secure, and lawful collaboration with authorities, while upholding trust and safeguarding user rights.

Prestmit will only disclose user data to law enforcement or regulatory agencies when:

The request is supported by a valid legal instrument (e.g., court order, subpoena) under applicable laws.

The request is clear, specific, and within the legal powers of the requesting agency.

Disclosure is necessary to meet obligations under Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), or other relevant legal frameworks.

As a regulated entity, Prestmit has a legal obligation to report certain financial activities to the appropriate regulatory authorities. This includes, but is not limited to, Suspicious Transaction Reports (STRs) and other reports as required by law.

Law enforcement and competent authorities may submit RFIs to our legal team via email: [email protected].

Please ensure all requests:

Are submitted on official letterhead. Letters should be addressed to “Prestdesk Technologies Limited.”

Clearly state the name, position, and contact details of the requesting officer.

When sending an email, make sure to include the following information:

Your law enforcement agency's full name and legal authority with a Court Order.

Your official contact information.

Details of the incident under investigation, including the following:

All relevant wallet address(es) and transaction hashes (“TXID”), for the specific transaction(s) in a “.docx” format or a copyable “.pdf” format.

Amount for each transaction.

For complex cases, please state the total amount (in crypto and approximate value in USD) and include a breakdown.

Any relevant information from your findings, including details on the events in which the alleged victim was convinced to make the transaction.

Please share all requests and attachments in English.

In special cases, we may request for more information to make sure that the release of information is lawful.

Indicate any deadlines or urgency.

Upon receipt of a valid request, Prestmit will:

Verify the identity and authority of the requesting party.

Assess the legal validity and scope of the request.

We will respond to all valid and complete legal requests in a timely manner, typically within 3-5 business days unless a different timeframe is required by law.

Under no circumstances will Prestmit "tip off" a user that their information has been requested or disclosed to law enforcement. This is a strict regulatory requirement that we are legally obligated to follow. We will not take any action that may prejudice an ongoing investigation.

Requests for information from foreign law enforcement agencies that are not under Nigerian or EU jurisdictions must be submitted through established national law enforcement authorities. Such requests must be premised on the Administration of Criminal Justice Acts/Laws, Mutual Legal Assistance Treaties (MLATs), and other relevant international conventions.

For clarity, such requests can be routed through:

The Office of the Attorney General of the Federation

The National Financial Intelligence Unit (NFIU)

The Central Bureau of INTERPOL

The relevant departments of the Nigeria Police Force

The Economic and Financial Crimes Commission (EFCC)

Other duly recognized national law enforcement agencies of relevance

Kindly note that direct requests to Prestmit from foreign agencies that are not routed through established national authorities may not be processed. This directive ensures compliance with applicable laws, respects due process, and safeguards the rights of individuals under national and international data protection frameworks.

Upon receiving a lawful preservation request, Prestmit may retain relevant data for five years, or for as long as is required by law pending the submission of a valid legal request.

Disclaimer: Prestmit reserves the right to decline or reject any request that is not submitted in accordance with the due process outlined above.