I recall facing a challenge when using my Apple gift card to subscribe to Apple Music. The card was not working, and I was a bit confused about what could be the reason for such an issue. However, after some research, I identified why we may encounter Apple gift card errors when trying to use the card. So if you’re facing the same issue when trying to redeem your card, then this article is for you. I will dive deep into some common errors associated with Apple cards and possible solutions to them.
Common Apple Gift Card Errors
1. Invalid Code
An “Invalid Code” error can result from a typographical error when entering your Apple gift card code. Apple gift card codes are 16-character alphanumeric strings, making it easier to miss a character. For instance, entering an “O” for a “0” or an “I” for a “1” can return the code as invalid.
Possible Solution:
You must double-check that you’ve entered the code correctly. This requires you to painstakingly check each character for mix-ups like “O” and “0” or “I” and “1.” If the code is correct and the error persists, you may need to contact Apple Support and provide the necessary card details for assistance.
2. Apple Account Can’t Redeem Code
A small mistake in entering the Apple card code or an issue with your Apple ID can result in an “Account Cannot Redeem” error. Let me reiterate that Apple gift card codes are alphanumeric, making it easier to make the mistake of mixing up similar characters like “O” and “0” or “I” and “1”. The addition of spaces or dashes can also cause errors in this instance.
Possible Solution:
You must carefully enter the 16-alphanumeric code again. Also, double-check for similar characters and remove extra spaces or symbols. If you still encounter the error after this step, contact Apple Support for further assistance. However, ensure you have your Apple ID and card information handy.
3. Code Is Redeemed In A Different Country/Region
Apple gift cards are region-locked. You can not use the card outside the country or region where it was purchased. For instance, if you buy a US Apple gift card, you can not redeem the card with a Nigerian Apple ID. So you may encounter this kind of error when you try to redeem the card outside its authorized region for use.
Possible Solution:
If you accidentally bought an Apple gift card for the wrong region or country, you may need to contact the seller or platform from which you purchased it. They might be able to find an exchange or get you a card that works in your region.
4. Gift Card Is Not Properly Activated
Apple gift cards, just like other popular cards, must be activated at the point of purchase before you can redeem them. This means that you can not use a card that is not activated.
In most instances, your Apple gift card is expected to work after purchase, especially if you receive the card via email. But you can get the “Your card code is not properly activated” error message, which simply means that your card was not properly activated at the point of purchase.
Possible Solution:
You must contact the seller or the platform where you bought the card. If it is a physical Apple card, return it to the store with your receipt and make a complaint. You can redeem the Apple gift card immediately after the seller activates it properly.
5. Apple Gift Card Code Is Unreadable
You don’t receive this kind of error message, but it occurs when the back of your physical Apple card is scratched or damaged, making the 16-alphanumeric code difficult to read. Inability to read the code correctly makes it impossible to redeem the Apple card.
Possible Solution:
If you can’t read the code, contact the card seller and provide proof of purchase. They may be able to recover the code for you or offer a replacement. You can also contact Apple Support with your card details and receipt for further assistance.
Effective Ways To Avoid Apple Gift Card Errors
1. Buy Your Apple Card From A Reputable Platform
One of the easiest ways to fall victim to gift card scams is to buy your card from a fraudulent seller. This is because you may be spending money on a fake or used card. So, with several gift card trading platforms in the market today, it is essential to buy an Apple gift card from a credible platform that will give you peace of mind.
Thinking of the best place to buy gift cards? Prestmit is the answer! Prestmit offers you excellent features – from multiple payment methods to advanced security, excellent card rates, and fast delivery to your email after transaction confirmation.
Responsive customer support is also available to provide assistance and ensure a seamless transaction on the platform.
2. Ensure To Enter The Apple Gift Card Code Correctly
It is imperative to pay attention when entering your Apple card code to prevent an invalid code error. Double-check all the characters, especially the ones that look alike, to ensure you enter them correctly.
3. Keep Your Receipts
Receipts are to be your witness in the days of card issues. You must provide a receipt to the store when you return to complain about the Apple card not being properly activated, or even when the card code is scratched off.
Notably, you cannot contact customer service without requesting a receipt. As such, you must always keep the receipt for future use.
4. Always Check The Apple Card After Purchase
You must do your due diligence by checking your Apple card after purchase. You must check if a physical Apple card has been tampered with and ensure you can read the 16-character code clearly.
If you’re buying a digital card, ensure the code you receive in your email is readable. This procedure saves you stress and helps you escalate issues to the seller on time.
Frequently Asked Questions (FAQs) About Apple Gift Card Errors
What Makes An Apple Gift Card Code Invalid?
An Apple gift card code is invalid when a mistake is made in the 16-character code entered. For instance, entering an “I” instead of a “1” can result in receiving an invalid code error message.
How Do I Get My Apple Gift Card To Work?
Ensure that the Apple card is activated before proceeding to redeem it. You must also ensure you’re redeeming the card in the same region where it was bought. It is also important to enter the 16-digit code carefully to prevent getting an error message.
Where Can I Buy An Apple Gift Card Online?
There are different online platforms from which you can purchase Apple cards. But Prestmit leads the cart as the best place to buy Apple cards and other gift cards. You will receive the gift card immediately in your email with multiple payment methods to make your purchase seamless.
Conclusion
Encountering an Apple gift card error is not something to worry too much about, as some of these issues can be easily fixed. However, the journey starts with purchasing an Apple card from a reliable platform and entering the code correctly. It is essential to remind you to redeem the Apple card within the country it was purchased in to ensure easy use when buying products or services.
