Are you tired of unwanted deductions from your airtime balance due to the auto-renewal of your Glo data plan? Do you want to take control of your account and avoid recurring charges? Then, you must know how to cancel data auto-renewal subscriptions on Glo, which is a straightforward process that you can do through different methods.
An Overview Of Data Auto Renewal On Glo
Auto-renewal service is one of the features that Glo (a Nigerian telecommunications company) offers its users. This enables subscribers to automatically renew their data subscription plans at the end of a validity period.
The feature ensures uninterrupted service and prevents unwanted disruptions to your data plans. Therefore, it is a convenient way to ensure you have automatic access to data on your Glo line after you buy data for the first time – saving time.
However, there are certain situations where you may need to cancel the auto-renewal service on Glo. For instance, you may want to avoid unnecessary deductions from your account anytime you buy airtime. Better still, in the event of switching to a different data plan or the temporary or permanent cancellation of your subscription.
How To Cancel Auto Renewal On Glo
You can cancel your data auto-renewal subscription on Glo through these methods:
- Using SMS
- USSD menu
- Glo mobile app
- Glo customer seservice
1. Using SMS
Here are the steps to cancel the auto-renewal through SMS:
- Go to your mobile phone’s message.
- Type “CANCEL” and send to “127” on the Glo line you use for the data.
- You will receive a confirmation from Glo that auto-renewal has been disabled.
2. Through USSD
You can use the USSD menu to cancel the data renewal feature via these steps:
- Dial *777# on the mobile phone with the Glo line.
- Navigate through the menu options to “Data Services.”
- Find the option for “Manage Data” or “Data Plan Auto-Renewal.”
- Select “Cancel Auto Renewal” and confirm your choice.
- You will receive a confirmation SMS from Glo on the successful cancellation.
3. Using Glo App
You can use the Glo mobile app to cancel auto data renewal. Here is how:
- Download the Glo mobile app if you don’t have it on your mobile device.
- Register with your Glo phone number and log into your account.
- Click “My Account” and choose “My Plans” to see your current data plan status and renewal date.
- Look for an option to cancel auto-renewal and choose it.
4. Contact Glo Customer Service
You can use this method to speak directly to the Glo customer service representative. Here are the steps:
- Dial the Glo customer service number “121” on your Glo line.
- Follow the voice prompts to speak with a representative.
- Request cancellation of the auto-renewal once connected to them. The representative will guide you through the process.
- Ensure you receive a verbal or SMS confirmation of the cancellation.
Essential Tips To Know About Canceling Your Data Auto Renewal On Glo
1. Canceling Auto Renewal Will Not Affect The Current Data Plan
When you cancel auto-renewal on Glo, you can still use the data until the current plan expires. Then, you must subscribe to a new plan, as the subscription will not be automatically renewed.
2. Know Your Data Usage
In the event of opting out of your auto renewal on Glo, you must manually renew your data plan when it expires. It is imperative to monitor your data usage to avoid unexpected charges.
3. No Refund For Unused Data
You will not receive a refund for your unused data if you cancel the auto-renewal service on Glo before your current data plan ends. Therefore, you must plan accordingly to avoid losing your current data to an impulsive decision.
4. Do Not Cancel Auto Renewal Close To The Renewal Date
You may be charged for the next data subscription cycle if you cancel auto-renewal on the plan’s renewal date. Therefore, it is better to cancel auto-renewal at least 24 hours before the plan’s expiry date.
Frequently Asked Questions About Canceling Data Auto Renewal Subscriptions On Glo
Can I Cancel Auto Renewal On Glo At Anytime?
Yes, you can cancel auto-renewal on Glo before the current plan expires. You can use the USSD code, SMS, or the Glo mobile app to cancel the service and avoid unwanted charges.
Can I Reactivate Auto Renewal On Glo?
You can reactivate auto-renewal on Glo if you change your mind later. You will use methods like SMS, USSD code, or the Glo mobile app to reactivate the auto-renewal service. But you must have enough balance to access the feature.
Will I Lose My Data Balance If I Cancel Auto Renewal?
No, you will not lose your data balance upon cancelling auto-renewal. This does not affect your current data balance, as you will have access to your data until the current plan expires.
Will I Receive A Refund If I Cancel Auto Renewal On Glo?
You will not receive a refund for unused data if you cancel auto-renewal on Glo before the end of your current plan.
Conclusion
There is nothing is better than having control over your access to certain features or services on Glo, such as the data auto-renewal option, which you can cancel anytime. This helps you to manage your airtime or data as you choose.
However, you must cancel the auto-renewal before your current data plan expires to avoid a rollover you don’t want. That is why you should decide at least 24 hours before expiration.
